Service Change Announcement from Aertv

Aertv is changing. From 20th March 2014, account holders will be limited to 10 minutes of free TV per day on all devices. When you sign up to Aertv Plus for €5.99 you will get unlimited streaming of Aertv Plus channels. If you are an Aertv Plus or Platinum subscriber, this change does not affect you.

Aertv SportsLive and our own produced live content will remain FREE for all users on all devices.

 

Below we explain why we needed to change, how we arrived at this decision and how it affects you. 

 

Dear Aertv Fan!

At Aertv, we are constantly trying to do more.  More live streams, more sports, and more channels available on more devices.  In order for us to continue to expand and to invest in a better service for you, we have taken the decision to charge a small fee for our services.  In turn, we are reducing  advertising, offering more channels and offering those channels in higher definition so that you can watch them on your TV as well as your laptop, PC or mobile device. There is no contract and no commitment.

We hope that you support us with our new structure – it’s just €5.99 per month for 24 channels on Aertv Plus. Save on expensive TV subscriptions and Sign up to Aertv Plus today!

The Aertv community has been very loyal and to reward that loyalty we want to offer you the first month free on Aertv Plus.

 

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Sign up for your One Month Free Trial

 Aertv Plus benefits

  • 24 Quality TV Channels
  • BBC Channels
  • Fewer Ads
  • Unlimited Streaming
  • Access on All Your Devices
  • HD Quality Streams
  • No Contract

 

iOS Apps

In the coming days, the iPhone and iPad apps will be updated to be accessed the same way as the website.  They will be free for 10 minutes per day and be included in the 5.99/month Aertv Plus package with the first month free.

 

Why did we decide to change?

This change will allow us to innovate faster (launch android and smart TV apps) and provide you an even better service and more channels.

Aertv, powered by Magnet, has been streaming live Irish TV channels over broadband for more than two years now. We have added other proprietary channels like Aertv Music, Sports and Movies. We have carried live webcasts of more than 400 events and helped to develop and distribute innovative new channels such as The Gathering and Unravel Travel.

During this time we have also developed Apps for iPhone/iPad/iPod and instituted streaming to adapt to all devices no matter what kind of broadband connection you are on. Finally, we recently introduced Aertv SportsLive, an innovative platform which will enable any size organization to access its audience anywhere in the world. All of this has been done without any charge to the public.

We have debated and thought carefully about this. The reality is that the cost of supporting free TV simply is not sustainable in the long run.   

We hope you continue to enjoy Aertv and that you help us to make it the best TV service in Ireland. Aertv is the only TV service in the market offering a full range of Irish channels in one place on your mobile, tablet, or PC.

Best wishes,

The Aertv Team

 

Thoughts?

Tweet @Aertv

Send us a message on Facebook

Email the Aertv team on support@aertv.ie

37 Responses to “Service Change Announcement from Aertv”

  1. Gerry

    Can I sign up on a month by month basis or must I sign for a fixed price? How many devices can I have for a subscription. I have IPad with Apple TV and a PC.

    Reply
  2. John Murphy

    The reason I use your services is because it is a good free service. When you recently removed the free service on the iPad app it annoyed me but now you have lost me as a customer as I am not willing to pay for this service. I understand that you need to recover your costs but I suggest you should look at alternative ways.

    Reply
  3. james doogan

    can get this new service in NYC USA with rte rte 1 and 2

    Reply
  4. Mike

    An introductory price of €5.99 is simply too much and I believe that you miscalculated when you determined this price point that would be acceptable by your users. There is a reason that the majority of FREE apps in the app stores go from FREE to 99 cents!!! People are ok with spending 99 cents on something.

    Your price point should have been 1.99 as a starting point and you could have increased it from there as you started adding these new features and services that you say this fee will allow you to provide.

    Bad strategic vision, bad management and a bad mistake. I will check back when this mistake has been corrected. Shame.

    Reply
  5. Fergal

    Bye-bye AerTV. :-(

    Reply
  6. Edwin

    I’m already paying for TV LICENCE so aertv should be free as I’m already paying if I pay sky I get skygo FREE UPC & you get free on iPad

    Reply
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  7. Johnny

    Typical of us Paddies!! Never want to pay for anything. 20 cent a day ?? sure you wouldnt even bother bending down to pick it off the ground!!!!!

    Reply
    • barry

      We are paying for this service already. How many times do we have to pay for the same thing…

      Reply
  8. wmm

    Thats the end of it for me on Aertv – only ever used it on the iPad, reasonable service, but never in a million years worth €5.99 a month, use filmon for the uk channels now and a dodgy ip and rte player live now. Now it’s free again for me.

    Reply
  9. Gerry

    I will not under any circumstances pay by credit card. If l cannot pay by direct debit then it is bye bye from me. I dont really mind any how as l can watch rte on player, football is streamed on line for free and lets face it, all british channels are free to air.

    Reply
  10. barry

    Its is such a pity really as rte player [ which im paying for through my licence ] is so slow. How many times is one expected to pay for the same thing. The whole concept is out dated any way as there is really nothing here that we dont already have. It is just that the service was reliable.

    Reply
  11. Hathor

    I have been using aertv since the start, when it was basically the the rte live player….. and aertv was a good alternative when rte stream was lagging so much, and an alternative to watch programmes on RTE that were restricted to Ireland only on the live player.

    The majority of UK channels I get free with a satellite. The rest if I wanted, all the sky type channels I could buy sky or upc and watch on anything. And get broadband. But I watch more streamed content that is free on various free platforms on various devices. Irish channels are the only few I actually have to seek out. Anything else I just watch online.

    Have you guys heard of Justin.tv ? Rewind several years before aertv was a twinkle in someone’s eye and it was a popular free service, for broadcast original and licence held content. Now you can see the virtual tumbleweed blowing around, so many users and casters have left. Aertv is going the same direction.

    If you broadcast Euronews 24/7 with a full broadcasting licence, I’d be interested, while RTE are stakeholders in Euronews they currently do not have a full licence (I know I checked with them). But asking for a charge for what Irish customers are obligated by law to pay and will be paying for access to on all devices in the near future under the Broadcasting Charge due to be brought in by the Minister for Communications, Pat Rabbitte, in the current system of a tv licence, is just a rip off. Typical rip off oireland.

    The better business model is to offer Bog channels i.e. RTE / TV3 and UTV Ireland when it arrives, free. Then add on for everything else.

    Scale down on what you’re doing with apps. Every app created needs to be maintained, bug fixes, etc. A good app can be a disaster when it is neglected and stops working properly. Then it gets lumped in a pile for the under resourced IT staff to deal with and along with the many other things, never gets done because some boss decides they want to fix what isn’t broken.

    I heard of aertv in the first place through WOM online as a start up.

    If you’re stuck for capital IDA Ireland will happily invest and will force credit support for a growing business through state owned banks.

    I have seen many, many previously free stream sites go the route of focusing on reliance upon advertising and with charging for free – and free to air – content. This is a tried and tested format that doesn’t work. Any website that has followed both structures has hit the wall, only after losing all its audience.

    Even sites like Spotify, who were around for a long, long time before the partnership with Vodafone, were free, free content, as many plays as you wanted and then wham! they hit their audience with high charges for what used to be free and track play limits. The backlash was so many pages long I was dizzy reading the comments. I have not bothered with Spotify since, and when offered a free Spotify phone with Vodafone I said No Thanks, they were great years ago but now they suck.

    The biggest problem is that those who get these great ideas of these sites, forget the most important thing: the audience is the product. Even facebook forgets this basic concept that half the time its users don’t realise that they are the product. Without an audience, there is no aertv, you can make all the apps you want and create many channels but it will be pointless when there’s no audience to watch it. I can only assume that aertv will be bought over by a new entrant to the television network. Well done you have saved them the hassle of setting up a website and creating a streaming service, but you won’t have facebook overvaluing your product and giving you billions!

    What you should really be doing is focusing on creating beyond a platform in order to attract investment. We have so many large and small studios in this country, there is, like in the early 90s, interest in investing in Ireland and there is no reason why aertv can’t go the way of netflix in offering shows that is their own content. When netflix first came to Ireland, their range was so poor that what they did offer to watch was stuff you didn’t need a broadcasting licence for anymore, including a shit horror movie “the serpent and the rainbow”. And while I disagree with the ads on tv, because they change their content they seem to have faired well with own content, creating an audience, servicing that audience rather than simply revenue gathering and apps that will be abandoned while abandoning their core users in fixing what ain’t broken.

    Best of luck to Aertv, I won’t be using it as I already pay for the same service, for what limited things I do watch, and did watch on Aertv, so the product is no longer of any use to me.

    Reply
  12. McRattygan

    I’m not paying for the free to air stations. That’s what the licence is for. Farewell aertv.

    Reply
  13. Caoimhe Cahill

    Bye bye aertv I’m done so see ya

    Reply
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  15. Andrew

    I pay similar fees for similar online services so the money isn’t an issue. What I struggle to understand is why you would pay for this service when you can simply go to the official websites of these television channels and get the content free anyway.

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